Return Policy

At our store, we strive to provide you with quality massagers and an exceptional shopping experience. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.

  1. Eligibility:

    • You may request a return within 7 days from the date of purchase.
    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

  2. How to Initiate a Return:

    • To start the return process, please contact our customer support.
    • Provide your order number and a clear description of the issue or reason for the return.

  3. Return Process:

    • Once we receive your request and it is approved, we will provide instructions for returning the item.
    • Upon receiving the returned item, we will inspect it to ensure it meets the return criteria.

  4. Refund or Exchange:

    • You can choose between a refund to your original payment method or an exchange for a different item of equal value.
    • Refunds will be processed within 2 business days.

  5. Return Shipping:

    • You are responsible for the cost of return shipping unless the return is due to an error on our part.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately, and we will resolve the issue promptly.

  7. Contact Us:

    • If you have any questions or need assistance with the return process, please reach out to our customer support.

Thank you for choosing us. We appreciate your trust in our products, and we are committed to ensuring your satisfaction with your purchase.